CINN-AMON TECH
Cancellation and Refund Policy
Updated September 30, 2026
Cinn-Amon Tech LLC is the business behind Cinn-Amon Tech and Cinn-Amon Technology. References to “we,” “us,” and “our” in this policy mean Cinn-Amon Tech LLC.
Your legal cancellation rights come first
Some transactions, including qualifying home-improvement or home-solicitation contracts, have mandatory cancellation periods and refund rights. Where those rights apply, you may cancel as provided by law without the deductions described below. The required job-specific cancellation notices and refund deadlines take priority. A parts order or assessment does not remove a statutory right to cancel.
How to cancel
Tell us as soon as possible, preferably before work begins or parts are ordered. Email cinn.amon.technology@gmail.com or call/text (929) 319-3854 with your name and job details. For a statutory cancellation, follow the notice supplied with your contract; this policy does not restrict other legally valid cancellation methods.
Before work begins and before anything is ordered
Job payments are fully refundable if work has not begun and no equipment or materials have been ordered. An already-performed consultation or diagnostic assessment remains chargeable as described below, unless the law requires its refund.
After parts are ordered, before job work begins
Outside any applicable statutory cancellation right, the job-specific cancellation charge is 15% of the amount you have paid, not 15% of the entire quoted job price. This leaves 85% before any separately disclosed, customer-approved custom or nonreturnable item costs are deducted. This charge must be stated in your signed agreement and applies only to the extent permitted by law. Any required reduction or limitation will be honored.
Custom and nonreturnable items
Customer-approved custom or nonreturnable items may be deducted in addition to the 15% charge where legally permitted. We will identify these items and their nonreturnable status before ordering. The cancellation statement will itemize deductions, avoid charging twice for the same cost, and explain the treatment of any items charged to you. Refund calculations will not fall below zero; this policy alone does not create an additional payment obligation.
After job work begins
The refund depends on approved work already performed, equipment and materials, and other documented costs already incurred. We will provide an itemized calculation and refund any remaining refundable balance. There is no automatic 50% refund rule. The pre-work 15% formula is not automatically added to this calculation.
Consultation and diagnostic fees
The fee is refundable until the agreed scoping or diagnostic work actually starts, even if we have arrived at your location. Once assessment begins, the agreed fee is nonrefundable except where law requires otherwise. If you proceed with the related job, that fee is credited toward the work order and will not be charged twice.
Processing refunds
For refundable returned equipment or materials, we arrange the return and ordinarily process that portion of the refund after the supplier returns the money to us. We will keep you informed of the return and refund status. We will not delay a refund beyond any legally required deadline because a supplier has not repaid us. Any refund due because we cannot perform the agreed work will be assessed separately; customer-cancellation deductions do not automatically apply.
Subscription cancellation and service handoff
Contact us to cancel the monthly website subscription. For subscriptions billed through Square, customers can also use the Manage subscription link in their subscription email. Customers choose whether to take over domain, hosting and email services or let them expire. We provide renewal and expiration dates, explain the effect on the website and email, and help transfer control before expiration where the provider supports it. Customers who take over pay future provider bills; customers who discontinue are informed of the service end dates.